CHFI v8 - Computer Hacking Forensic Investigator
312-49-v8
(eff-help-desk) / ISBN : 978-1-61691-071-6
Enroll yourself in the Effective Help Desk Specialist Skills course to gain both the technical and personal skills necessary to succeed in any help desk technical support role. The help desk training course covers personal skills like communication, training, and writing skills along with technical skills security, troubleshooting, and business. The help desk course helps you understand your user's needs, goals, and attitudes; define, diagnose, and solve problems; and protect the security of your users, information, and devices.
12+ Interactive Lessons | 200+ Quizzes | 309+ Flashcards | 309+ Glossary of terms
100+ Pre Assessment Questions | 100+ Post Assessment Questions |